improve your measurement systems

November 28, 2012 at 10:37 am 1 comment

  1. don’t try to measure everything – ask yourself what can be done with the results
  2. think about the audience for your results – what measurements are meaningful to them?
  3. look forward as well as back (use leading and lagging indicators)
  4. use a mix of qualitative and quantitative measurements
  5. use existing measurements where they are relevant

What top tips do you have for measuring effectively and efficiently?

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Entry filed under: KM, measurement, strategy. Tags: , , , , , , , .

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