improve your post event learning

1. Keep it simple and focus on the four key questions – What was meant to happen? What actually happened? Why did it happen? How can we improve next time?
2. Be wary of simply documenting the lessons – a lesson documented is not a lesson learned.
3. Aim for a face-to-face meeting with an atmosphere of candid learning – leave status at the door and accept that no one has all the information, everyone has something useful to contribute.
4. Hold meetings while memories are fresh, sub-divide a long project into chunks if necessary.
5. Draw lessons from both successful and unsuccessful projects.

For personal advice and help, visit TheKnowledgeBusiness, or if you prefer to DIY, get your own copy of “Knowledge Management Handbook” from Law Society Publishing here.

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