…questions to ask to avoid knowledge loss

August 20, 2015 at 11:07 am Leave a comment

You know that you need to avoid knowledge loss when employees leave, but where to start?

  1. What knowledge could be lost? When was your last knowledge audit and what are the risks it’ll be lost?
  2. What are the consequences of losing that knowledge? What knowledge is critical? What can’t easily be replaced?
  3. What action can be taken to retain that knowledge amongst all employees? What tools and techniques will help knowledge sharing?
  4. What action can be taken once you know an employee is leaving? What tools and techniques work with leavers?
  5. How much will these actions cost and how will you measure their ROI?


For personalised help with knowledge-retention plans and KM strategies, visit TheKnowledgeBusiness.


Entry filed under: KM, strategy. Tags: , , , , , , .

… improve knowledge retention start in KM if you are a law firm leader

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