… to harness the wisdom of the crowds

We often talk in KM about how to try to gather in the best knowledge from different sources. It can be a tricky one because we all know how much gets lost in trying to distill knowledge into something suitable for an online database.

These are a few ideas to harness the wisdom of the many

1. Create a wiki
2. Create an online discussion board for new precedents/practice notes before publication
3. Introduce everyone to Kaizen (continuous improvements by everyone)
4. Create a knowledge map identifying all your experts so everyone knows who to talk to when
5. Have a Knowledge Day or a Knowledge Fair and set up a stall, speak at meetings, hand out postcards and get everyone involved

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