… thank contributors to your knowledge base

One of the problems many PSLs and KMers experience is how to encourage fee earner participation when they have no big budget for bonuses or presents.

This post gives 5 ideas of low-cost ways to thank those who participate:

1. Handwritten thank you card/note/postcard
2. Gratitude tweet
3. Small unexpected gift (chocolate coins?)
4. Add them to your birthday card list
5. Token for free training or advice – source an invitation to a different team’s event, some desk-based training of their choice, or anything in-house which interests them.

With a slightly larger budget, you could also set up a loyalty programme, so fee earners could earn points towards a training event of their choice, particularly something that the firm wouldn’t usually have funded (perhaps something linked to their role which they are interested in, but slightly off-topic).