… thank contributors to your knowledge base

January 21, 2016 at 3:41 pm 2 comments

One of the problems many PSLs and KMers experience is how to encourage fee earner participation when they have no big budget for bonuses or presents.

This post gives 5 ideas of low-cost ways to thank those who participate:

  1. Handwritten thank you card/note/postcard
  2. Gratitude tweet
  3. Small unexpected gift (chocolate coins?)
  4. Add them to your birthday card list
  5. Token for free training or advice – source an invitation to a different team’s event, some desk-based training of their choice, or anything in-house which interests them.

With a slightly larger budget, you could also set up a loyalty programme, so fee earners could earn points towards a training event of their choice, particularly something that the firm wouldn’t usually have funded (perhaps something linked to their role which they are interested in, but slightly off-topic).

Entry filed under: learning, training. Tags: , , , .

… to harness the wisdom of the crowds 5 questions to improve your experts database

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