5 questions to improve your experts database

June 5, 2017 at 3:26 pm Leave a comment

  1. Is it an “experts database” or just an address book? Which do you need?
  2. Are you clear about the categories of knowledge/experts you need to find?
  3. How are you ensuring high quality and avoiding inaccurate or out-of-date info?
  4. Have you personalised it to suit your organisation?
  5. How do you measure its success (or failure)? How will you ensure continuous improvement?

Read more here from Knowledge4Lawyers

Entry filed under: KM. Tags: , , , , .

… thank contributors to your knowledge base

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