5 questions to improve your experts database

June 5, 2017 at 3:26 pm Leave a comment

  1. Is it an “experts database” or just an address book? Which do you need?
  2. Are you clear about the categories of knowledge/experts you need to find?
  3. How are you ensuring high quality and avoiding inaccurate or out-of-date info?
  4. Have you personalised it to suit your organisation?
  5. How do you measure its success (or failure)? How will you ensure continuous improvement?

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… thank contributors to your knowledge base

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