5 questions to improve your experts database | 5 ideas to ....

5 questions to improve your experts database

June 5, 2017 at 3:26 pm Leave a comment

Is it an “experts database” or just an address book? Which do you need?
Are you clear about the categories of knowledge/experts you need to find?
How are you ensuring high quality and avoiding inaccurate or out-of-date info?
Have you personalised it to suit your organisation?
How do you measure its success (or failure)? How will you ensure continuous improvement?

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Entry filed under: KM. Tags: databases, expertise finder, experts, experts databases, white pages.

… thank contributors to your knowledge base

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