Improve engagement with wikis and blogs

April 27, 2012 at 4:15 pm Leave a comment

  1. Stop controlling usage – if the technology is being used in a different way to how you imagined it, go with it, as long as it is meeting a business need.
  2. Actively thank and encourage those who contribute, don’t just accept contributions or leave it to the COP once it is built.
  3. Plan to have on-going training sessions, formal and informal.
  4. Keep it trustworthy.  Fix broken links and keep an eye on the quality of contributions.
  5. Give people drafting space – lawyers are often concerned about putting their head above the parapet, so space to marshall thoughts before publication is useful.

For personal advice and help, visit TheKnowledgeBusiness, or if you prefer to DIY, get your own copy of “Knowledge Management Handbook” from Law Society Publishing here.

Entry filed under: blog, social media, training, Uncategorized, wiki. Tags: , , , , , , .

Read more about KM Improve your knowledge-sharing culture (1)

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

Trackback this post  |  Subscribe to the comments via RSS Feed


Enter your email address to follow this blog and receive notifications of new posts by email.

Latest tweets


%d bloggers like this: